Shipping

Pen + Palates

Shipping

All orders are shipped via United States Postal Service. 

Please allow up to a week or so for processing and shipping, although items are usually shipped as soon as possible.

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, we'll do everything we can to resolve the situation. In most cases, that means sending a new product to the buyer at no additional cost. If an item is damaged during shipping the seller will not be held responsible, but we'll do our best to resolve the situation.